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Providing vital services during COVID-19 Pandemic
Following the government's official announcement,
Clarkson Car & Van Hire will remain open as a crucial component of the supply chain.
We can play an integral role to help keep people on the move and key services operating for communities as needs demand.
Contact us on 0141 771 3990 or by email info@carhirescotland.com if you need vehicles for vital deliveries or transportation.

Important Information About Vehicle Service History

WE CAN SUPPLY THE RIGHT VEHICLE FOR YOUR BUSINESS

Vehicle Preventive Maintenance

Preventive maintenance is the protection of your vehicle against potential major failures. Neglect is the most common and expensive way to see money wasted on easily preventable repairs through regular service intervals. Avoiding preventive maintenance on certain parts and components on your vehicle has the potential to void warranty coverage although this depends on your vehicle’s manufacturer.

Vehicle Service HistoryVehicle maintenance intervals are designed to improve the reliability, longevity, and resale value of your vehicle. Depending on your driving conditions, service intervals may arrive sooner than expected. For example, short drives such as commutes can actually damage a vehicle because most engine’s performance is better on long drives.

Short commutes, stop-and-go traffic, and carrying heavy loads are all aspects of severe driving. Most modern diesel engine vehicles are now fitted with a Diesel Particulate Filter which may become prematurely blocked if the manufacturers guidance is not followed with regards to performing re-generations or switching the vehicle off whilst the vehicle is performing a re-generation which will likely result in warranty rejection.

Because of these innumerable factors, adhering to a rigid service schedule, performing daily checks, and following operating instructions can keep your vehicle operating at maximum efficiency for years to come.

Benefits of Vehicle Preventive Maintenance

Vehicle components and parts naturally wear out over time, and road hazards can negatively impact critical components. By adhering to the preventive maintenance schedule in your vehicle owner’s manual, you will help ensure that your vehicle always runs at optimal conditions.

Car and Van Service historyDepending upon the vehicle’s service interval mileage, maintenance may include an inspection of your steering and suspension components, fluid filters, belts and hoses, brakes and axles, and other parts to help ensure that your vehicle functions efficiently.

Routine maintenance may include checking the level of vital vehicle fluids. Other maintenance items you may see in your owner’s manual include checking exterior and interior lights, examining windshield wiper blades, checking the battery, inspecting hinges and locks, reviewing the level of ball joint wear, checking exhaust system components, and checking tire wear and inflation levels.

It is important to schedule preventive maintenance to help your vehicle continue to work as intended.

Vehicle Service History​​​​​​​

When taking delivery of a new vehicle, it is vital to check when the vehicle is due routine maintenance and ensure this is carried out to the manufacturer’s requirements to avoid potential, high value warranty rejection decisions. Ensure the regular driver of the vehicle is made aware of these requirements and the implications of not adhering to the requirements. Best practice would be to apply a visible reminder in the vehicle.

Van and Car Service HistoryThe majority of manufacturer warranty rejections are simply due to failure to adhere to the service requirements, incomplete history or lack of evidence.

Not all manufacturers use instrument display service warnings so, it is the operator’s responsibility to establish on receipt of vehicle, what method is used on each particular vehicle. This could be a fixed interval, variable interval or intelligent style maintenance, but it is imperative this is established prior to use.

Parts invoices alone are not evidence of service history and need to be supported by a service sheet indicating what has been checked or replaced along with part numbers, quantities, brake readings, odometer readings, dates, tyre depths etc. Service books, both manual and electronic need to be completed correctly.

Whilst the general belief is that dealer servicing can be costly, it is certainly worth investigating as most manufacturers offer competitive menu priced servicing options which gives assurance that the correct procedures have been followed and minimises exposure to costly warranty refusal decisions. Certain manufacturers will extend warranty cover where full dealer service history is evident and maximises the possibility of goodwill contributions if failures occur shortly after expiration of warranty.

Failure to service the vehicle correctly will often lead to the warranty being invalidated and has a significant effect on the vehicle’s re-sale value.

Penalty Free Cancellation

A full refund will be given with NO penalty fees charged on cancellations if 10 days notice is given. After this point minimal charges apply: 25% of hire with 1 -4 days notice and 10% charge with 5 -10 days notice. *Excluding campervans